Privacy Policy

2.1 Message Data

We collect and store all messages, text, and content you send to our AI characters, including:

• Text messages and conversations
• Commands and queries sent to AI characters
• Timestamps of interactions
• Message context and conversation history

2.2 Technical Information

We automatically collect certain technical information:

• Platform identifiers (e.g., Telegram user ID, username)
• Device and browser information
• IP addresses and general location data
• Usage patterns and interaction frequency
• Error logs and performance data

2.3 Optional Information

You may voluntarily provide additional information such as:

• Profile information shared during conversations
• Preferences and settings
• Feedback and support communications

3.1 Primary Uses

• Service Provision: To provide AI character interactions and respond to your messages
• AI Training and Improvement: To train, improve, and enhance our AI models and character personalities
• Quality Assurance: To monitor service quality and identify areas for improvement
• Personalization: To customize your experience and improve character responses

3.2 Secondary Uses

• Security and Safety: To detect and prevent abuse, spam, and harmful content
• Technical Maintenance: To maintain, debug, and optimize our systems
• Analytics: To understand usage patterns and improve our Service
• Legal Compliance: To comply with applicable laws and regulations

3.3 Data Training Practices

Important: Your conversations with our AI characters are used to train and improve our AI models. This includes:

• Analyzing conversation patterns to improve response quality
• Training character personalities and dialogue systems
• Developing better understanding of user preferences
• Enhancing overall AI performance and capabilities

4.1 No Sale of Personal Data

We do not sell, rent, or trade your personal conversation data to third parties. Your privacy is fundamental to our service.

4.2 Limited Sharing Scenarios

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our users, prevent harm, or investigate suspected illegal activities
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with equivalent privacy protections)

4.3 Anonymized Data

We may share anonymized, aggregated data that cannot identify individual users for research, analytics, or business purposes.

5.1 Security Measures

We implement comprehensive security measures to protect your data:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security audits and assessments
• Employee training on data protection practices
• Secure data centers and infrastructure

5.2 Data Retention

We retain your data for as long as necessary to:

• Provide and improve our Service
• Train and enhance our AI models
• Comply with legal obligations
• Resolve disputes and enforce our agreements

You may request data deletion as outlined in Section 7 (Your Rights).

7.1 Your Data Rights

You have the following rights regarding your chat data:

• See Your Data: Request copies of conversations we have stored
• Delete Your Chats: Request deletion of your conversation history
• Stop Data Use: Object to using your chats for AI training (may limit service quality)
• Correct Info: Fix any incorrect personal information we have

Note: Deleting your data may affect how well our characters remember your conversation style and preferences.

7.2 GDPR Rights (EU Residents)

If you are in the European Union, you have additional rights under GDPR:

• Data Portability: Receive your data in a portable format
• Restriction: Restrict certain processing of your data
• Withdraw Consent: Withdraw consent for data processing (where applicable)
• Lodge Complaints: File complaints with supervisory authorities

7.3 CCPA Rights (California Residents)

California residents have specific rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

7.4 Exercising Your Rights

To exercise your rights, contact us at privacy@kosmosai.com. We will respond within applicable time limits and may require verification of your identity.

Our Service may use cookies and similar tracking technologies to:

• Maintain service functionality
• Analyze usage patterns
• Improve user experience
• Provide personalized content

You can control cookie preferences through your browser settings, though this may affect Service functionality.

Data Controller: KosmosAI

For privacy-related questions, concerns, or to exercise your rights, please contact us:

We will respond to privacy-related inquiries within 30 days (or within applicable regulatory timeframes where shorter periods are required).